Sunday, November 11, 2007

information systems irritating symptom

Doesn’t it seem that there’s a growing disjoint between personal computing and office computing? Because of the cheapening costs of computing, a significant amount of the emerging labor force are now exposed to the internet, online gaming, windows XP & even Vista, and video telephony (by contacting OFW relatives).

Yet when it comes to business systems, it seems that we’re still firmly stuck in the mid 90s, or even 80s. Isn’t it weird when you logon to windows, you see this screen:


















Only to be exposed to this text-based system for your regular work?


















As late as five years ago, this wouldn’t have mattered, since only a few had exposure to updated operating systems and applications. But now with the democratization of computing, and business systems not catching up, the gap is becoming more pronounced.

Plus, the older generation used to text-based systems don’t handle that directly anymore (being part of management), yet the younger set have to face the older system their superiors faced.

And I wonder how this affects the morale of the knowledge workers who have to face this anachronism day in and day out. It may not be a major factor for quitting, but it may serve as one of Herzberg's hygiene factor which may increase job dissatisfaction (like faulty toilets or poor fringe benefits).

2 comments:

Swipe said...

Technically, I think it's still easier to program the 'old' way.

number cruncher said...

i agree technically, it is easier to modify and code in older systems. but with an increasing need for dynamic decisions, the information system must be flexible enough to answer queries for new modified reports and analyses.